bd989's Privacy Policy
Your personal information is the most important asset we hold — here is a complete description of how it is collected, stored, and protected.
This Privacy Policy ("Policy") describes how bd989 platform ("we", "our") collects, processes, stores, and uses the personal information of all users ("you", "user"). By using the bd989 website, you are considered to have agreed to the terms of this Policy. If you do not agree with any term of this Policy, please refrain from using our services.
We believe that transparency around information is the foundation of a healthy relationship. That is why we want to tell you clearly and plainly — what information is collected about you, why it is collected, and how it is kept secure.
This Policy may change from time to time. If any significant changes are made, we will notify you through the platform.
Table of Contents
What Information We Collect
Different types of information are collected at various stages while using the bd989 platform. A detailed description of this information is provided below:
1.1 Information Provided Directly
When you register on our platform or manage your account, we may collect the following information:
- Name and contact details (mobile number, email address)
- Date of birth (for age verification)
- Payment-related information (partial bKash, Nagad, or Rocket account number details)
- Documents required for identity verification (if applicable)
- Any information you voluntarily share when contacting the support centre
1.2 Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Visit time, duration, and navigation patterns on the platform
- Referral source (the link through which you arrived at our site)
1.3 Transaction-Related Information
Your financial transaction history is recorded in our system. This includes deposits, withdrawals, and bonus-related activities. This information is retained for security verification and financial accountability.
Purpose of Information Use
bd989 never uses your information for unnecessary or irrelevant reasons. Information is used only for the specific purposes listed below:
2.1 Service Delivery and Operations
- Account creation, verification, and maintenance
- Processing deposits and withdrawals
- Providing gaming services and bonuses
- Maintaining transaction records
2.2 Security and Fraud Prevention
- Detecting and preventing unauthorised access to accounts
- Monitoring suspicious financial activity
- Verification required to comply with anti-money laundering regulations
- Detecting multiple accounts and fraudulent activity
2.3 Communication and Support
- Providing assistance and resolving issues at your request
- Sending important account-related notifications
- Informing you of changes to policies or terms
2.4 Service Quality Improvement
- Analysing and improving the user experience
- Identifying and resolving technical issues on the platform
- Planning new services and features
Important: We never sell your information to advertising third parties or share it for marketing purposes.
Information Storage & Security
bd989 gives the highest priority to the protection of your personal information. Industry-standard security measures have been applied to our platform.
3.1 Technical Security Measures
- SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted
- Data-Level Encryption: Stored sensitive information is always kept in encrypted form
- Firewall Protection: Advanced network security measures remain active at all times
- Regular Security Audits: Regular reviews are conducted to identify and address system vulnerabilities
3.2 Organisational Security Measures
- Only authorised personnel have access to your information, and only on a need-to-know basis
- Staff are bound by confidentiality agreements
- Regular training on data management is provided
3.3 Data Retention Period
Your information is retained for as long as necessary. Even after an account is closed, information may be retained for a specified period for legal obligations, dispute resolution, or fraud prevention.
It is not possible to guarantee 100% security for data transmitted or stored over the internet. However, we continually maintain every effort to protect your information.
Information Sharing with Third Parties
bd989 never sells your personal information for commercial purposes. However, necessary information may be shared with third parties in the limited circumstances listed below:
4.1 Service Provider Partners
Minimum necessary information may be shared with trusted partners who assist with payment processing, identity verification, and technical infrastructure management. These partners may only use the information for specified tasks and are also bound by strict privacy policies.
4.2 Legal Obligations
Information may be disclosed to comply with court orders, legitimate government requests, or applicable law. In such cases, we will provide the minimum information required to meet legal obligations.
4.3 Security and Fraud Prevention
Necessary information may be shared with relevant authorities to investigate fraud, money laundering, or other illegal activities.
4.4 Business Changes
In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant parties. In such cases, we will notify you in advance.
We never sell, rent, or exchange information with third parties for advertising purposes.
Cookies & Tracking Technologies
The bd989 website uses cookies and similar tracking technologies to operate smoothly and improve your experience.
5.1 Types of Cookies
- Essential Cookies: These are essential for the core functionality of the website, such as maintaining login sessions and managing security tokens. These cookies cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings, such as language preference and display settings.
- Analytical Cookies: Used to analyse site usage patterns and make improvements. This information is processed in aggregated and anonymous form.
5.2 Cookie Controls
You can limit or disable cookies by changing your browser settings. However, disabling essential cookies may affect some important functionality of the website.
Your Rights
As a bd989 user, you have several important rights over your own information. We fully recognise and respect these rights.
6.1 Right to Know
You may request to know what information we hold about you. Upon receiving the request, we will provide that information within a reasonable time.
6.2 Right to Correction
If any information stored in your account is incorrect or incomplete, you may contact us to have it corrected. We will make the necessary corrections as promptly as possible.
6.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, it may not be possible to immediately delete all information due to legal obligations, fraud prevention, or ongoing dispute resolution.
6.4 Right to Restrict Processing
You may object to the use of your information for specific purposes or request that processing be restricted.
6.5 Right to Data Portability
You may request to receive the information you have provided in a structured, commonly used format.
To exercise any of the above rights, contact us at: [email protected]
Protection of Minors
bd989 is a service intended only for individuals aged 21 or older. We do not knowingly collect any personal information from minors.
Age is verified during the registration process, and if we become aware that a minor is using our services, the relevant account will be closed immediately and all collected information will be deleted.
If you believe a minor is using our platform, please inform our support team.
Account Deletion and Data Removal
You can request to close your bd989 account at any time. Once we receive a request to close your account, we will take the following steps:
- Active services on the account will be discontinued
- Data that is no longer needed will be deleted within the designated timeframe
- Some information may be retained for a specified period if required by legal obligations or dispute resolution
- Records of financial transactions must be retained for a specified period as required by regulations
To request account closure or data removal, contact our support team at [email protected].
Policy Changes & Updates
bd989 may update or change this privacy policy from time to time. Reasons for changes may include:
- Changes in legal or regulatory requirements
- Addition of new services or technologies
- Improvements to security measures
- Improvements based on user feedback and suggestions
For significant changes, we will publish a notice on the platform or inform you via email. Continued use of the platform after changes have been made will be considered as your agreement to the updated policy.
The date of the most recent update will always be noted at the top of this page. It is recommended that you check this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please feel free to contact us. The bd989 support team is available 24 hours a day, 7 days a week in both Bengali and English.
For data protection requests, please write to us by email with a detailed description. We will do our best to respond to your request as quickly as possible.